bringing exquisite tibetan art & crafts to you...
Tibet Enterprise trades fairly to help support tibetan artists & craftspeople.

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Thangkas

Cards

Embroidered thangka

 

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Welcome to tibet enterprise, we value your custom and your satisfaction - please take some time to read the following terms and if you need any clarification please contact us.

Our items are handmade and therefore sizes and descriptions are approximate but all details are supplied in good faith. Please note that we have tried to take all images in natural light, but colours may vary slightly from original shade. Thangka paintings are all originals by contemporary tibetan artists and are unique, only one of each item available.

We recommend that you print this page off for your reference.

  • how to order
  • post and packing
  • delivery
  • refunds
  • privacy policy
     
  •  



    How to order

    all orders must be paid for before despatch. We accept payment by credit/debit card, cheque or paypal. We trade online or by mail order, or if local to Bath please visit us at Green Park Station market (saturdays only) to purchase items in person but please contact us first to ensure we have the items you want onsite.

    online: simply click on the 'add to basket' button next to any item or combination of items you want. When you wish to view your impending purchases, click on the 'view basket' button - you will then be transferred to Paypal secure site to check your transaction and enter your payment details by credit/debit card or paypal account.

    online payment is made through Paypal's secure site and all transactions are safeguarded by their policies please visit www.paypal.co.uk for further information.

    mail order: please post us a screen print marking your required item, or write stating order code and description, and enclose a cheque (made payable to 'tibet enterprise' in pounds sterling). Please note if paying by cheque allow 5 working days for the cheque to clear.

    phone & pick up: for those in the bristol/bath area of UK, give us a call on 0117 9021484 and arrange to pick up from Green Park Market, Bath any Saturday. Save postage costs, see items in person.



    Postage and packing

    We take great care in appropriately packing your items so that they reach you in perfect condition. As buddhist artists we handle the paintings with the respect they are due. Thangkas are sent rolled and packed in protective tubes.

    UK only
    Thangkas are sent by royal mail special delivery which guarantees next day delivery and can be tracked. All other items are sent first class; unless you contact us to make alternative arrangements.

    Outside UK
    Thangkas are sent by post 'international signed for' and may take up to 7 days to arrive. A signature is required upon delivery. Please note that for customers outside of the European Union, you may be liable to any import, customs or other duties that your government may apply. All other items are sent standard airmail service.

    A small charge is applied to goods individually when you check out through the shopping basket facility, to help cover packing, postage and merchant account fees; and for information the charges are:-
    order under £6 ie cards
    p&p £1.50
    thangka order to value of £149.99
    p&p £7.50
    orders over £150
    p&p no extra



    Delivery

    We aim to despatch items asap - usually within 48 hours of receiving an order with cleared funds (excluding weekends and bank holidays). Thangkas posted to UK addresses will arrive the next working day after posting and will require a signature upon delivery. Please bear this in mind when giving us an address to post to or you may be required to collect item from Postal depot. Thangkas posted to Europe and rest of world may take from 5-7 days and also require a signature upon delivery. Cards will arrive by normal postal service times.



    Refunds

    In the unlikely event that you are not completely satisfied you may return items provided the following requirements are met.

  • you notify us within 7 days of delivery of item that you intend to return it
  • you return the item in original or equivalent standard packaging and 'as new' within 14 days of delivery to the address on this website.

    we will refund the original purchase price or offer a replacement item in kind if available. the customer will be responsible for the cost of returning the item(s).

    Should you receive an item that is damaged in transit, please notify us immediately and subject to above conditions we will arrange a replacement if available or refund the original purchase price and carriage.

    NB we recommend that before making a return you contact us with details.



  • Privacy policy

    We will not disclose your personal details onto anyone else. We may keep your email address on our mailing list in order that you receive news of new offers, new products or future events relating to tibetan art and culture. If you do not wish us to contact you in this way please let us know and we will not store your email or contact details.

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